Last updated: 28 June 2026

Terms & Conditions

Welcome to Treledan Tech Services. By using our website or requesting our repair services, you agree to the following Terms & Conditions.

1. About Us

Treledan Tech Services provides professional repair services for games consoles, laptops, desktop PCs and other consumer technology.

Website: https://treledantech.co.uk

2. Repair Estimates

All quotations are provided in good faith based on the information available at the time.

In some cases, additional faults may only become apparent once a device has been disassembled or tested. If this happens, we will contact you before carrying out any additional chargeable work.

No additional repairs will be completed without your approval.

3. Payment

Payment is due upon completion of the repair unless otherwise agreed.

Devices will not normally be released until payment has been received in full.

4. Diagnostic Services

Some devices require diagnostic testing before a repair can be quoted accurately.

Where a diagnostic fee applies, this will be explained before work begins.

5. Customer Data

Customers are strongly advised to back up all important data before submitting a device for repair.

Although every reasonable care is taken, Treledan Tech Services cannot guarantee against data loss during diagnosis or repair.

We are not responsible for any loss of data, software, passwords or digital content.

6. Warranty

Unless otherwise stated, repairs are covered by a 90-day workmanship warranty from the date of collection.

This warranty covers the repaired fault only.

The warranty does not cover:

  • Accidental damage
  • Liquid damage occurring after repair
  • Physical abuse or misuse
  • Software issues unrelated to the repair
  • Faults caused by other failing components
  • Repairs carried out by another person after our work

7. Replacement Parts

Where possible we use high-quality replacement parts.

Depending on availability, repairs may use:

  • Genuine manufacturer parts
  • OEM-quality parts
  • Professionally refurbished components

Customers will be informed where this is relevant.

8. Unrepairable Devices

Occasionally a device cannot be repaired due to extensive damage, unavailable parts or other technical limitations.

If a repair is not possible, we will explain the reason and return the device in its current condition.

9. Device Collection

Customers should collect repaired devices as soon as reasonably possible after being notified.

Devices left uncollected for an extended period may incur storage charges.

Where a device remains uncollected for more than 90 days, and reasonable attempts to contact the owner have been unsuccessful, Treledan Tech Services reserves the right to dispose of the device in accordance with applicable law.

10. Liability

While every effort is made to complete repairs to a high standard, Treledan Tech Services shall not be liable for:

  • Existing faults that worsen due to the condition of the device
  • Hidden or pre-existing defects
  • Loss of data
  • Loss of business or income
  • Indirect or consequential losses

Nothing in these Terms limits your statutory rights under UK consumer law.

11. Website Use

All content on this website, including text, logos and images, remains the property of Treledan Tech Services unless otherwise stated.

Content may not be copied or reproduced without permission.

12. Privacy

Any personal information provided through this website or during the repair process is handled in accordance with our Privacy Policy.

13. Changes to These Terms

Treledan Tech Services may update these Terms & Conditions at any time.

The latest version will always be available on this page.

14. Contact

If you have any questions regarding these Terms & Conditions, please contact us via our Contact page.

Treledan Tech Services

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